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What my apps do, what I've learned about building products, and the books I read along the way.

Bouncer24 de octubre de 2026 · 3 min de lectura
Prefijo 400: qué es y quién te llama desde un 400

Si te llama un número que empieza por 400, es una llamada comercial. Quién la hace, si puedes devolverla y cómo bloquearla.

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Bouncer21 de octubre de 2026 · 3 min de lectura
Cómo bloquear llamadas spam en Android

Una lista de spam que se actualiza cada semana, solo tus contactos, o prefijos como el 400.

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Bouncer18 de octubre de 2026 · 3 min de lectura
Cómo bloquear las llamadas del 400 en Android

Las llamadas comerciales en España llegan desde números que empiezan por 400. Así puedes bloquearlas todas, en español.

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Bouncer15 de outubro de 2026 · 3 min de leitura
Como bloquear ligações 0303 e de telemarketing no Android

Ligações 0303 são de telemarketing. Como bloquear o 0303, e por que só ele não basta desde que a Anatel tornou o prefixo opcional.

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BouncerOctober 2026 · 3 min read
Spain's 400 rule: how to block sales calls

From 17 October 2026, sales calls in Spain must come from numbers that start with 400. Here is how to block them, and why your bank and your phone company still get through.

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Bouncer10 October 2026 · 2 min read
How to block telemarketing calls in India, Brazil, Chile and France

India's 140, Brazil's 0303, Chile's 809 and France's automated call ranges are reserved for sales and robot calls. Here is how to block them on Android with Bouncer.

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Bouncer10 October 2026 · 2 min read
Bouncer call blocker now speaks 11 languages

Bouncer, the spam call blocker for Android, now speaks English, Spanish, Portuguese, French, German, Italian, Turkish, Polish, Russian, Croatian and Serbian.

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Bouncer28 September 2026 · 2 min read
How to block calls by area code or country code on Android

Block a whole area code, country code or number prefix in one entry. Here is how number ranges work in Bouncer, and how it spots spam ranges for you.

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Bouncer27 September 2026 · 2 min read
How to block unknown calls at night, and only at night

Silence calls from unknown numbers overnight, in working hours or at the weekend, while your contacts still ring. Here is how to set blocking hours on Android with Bouncer.

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Bookworm21 July 2026
New book review: How to Make Work Not Suck Carina Maggar

A short, blunt book about work, written with the tone of a friend who has watched you complain about your job for a year and has decided to say something.

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Bouncer17 June 2026 · 2 min read
How to block calls from numbers not in your contacts on Android

Stop calls from unknown numbers on Android and let only your contacts ring. Here is how to do it in 30 seconds with Bouncer, without changing your phone app.

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Bookworm3 December 2024
New book review: The Product-Led Playbook Wes Bush

Bush's follow-up to Product-Led Growth, and it's the more useful of the two because it assumes you've accepted the argument and want to know how the work is actually...

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userstory24 November 2024
New on userstory: Hiring People

Getting hiring right is one of the highest-leverage things a product leader does - and one of the easiest to get wrong

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userstory17 November 2024
New on userstory: Building Alignment People

Getting people pointing in the same direction - without endless meetings or false consensus

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userstory16 November 2024
New on userstory: User journey mapping Discovery Toolkit

Visualising the full customer experience to find where things break down

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userstory15 November 2024
New on userstory: Initial product discovery Product Discovery

Introduction to initial product discovery

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Bookworm9 November 2024
New book review: Get Better at Anything Scott H. Young

Young's argument is that improvement needs three things and that most people are missing one of them without realising which.

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userstory14 October 2024
New on userstory: Business viability testing Discovery Toolkit

Testing whether your solution is good for the business - not just for the customer

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userstory20 September 2024
New on userstory: Scrumban Execution

The pragmatic hybrid that most mature product teams quietly end up using

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Bookworm17 August 2024
New book review: Trillion Dollar Coach Eric Schmidt, Jonathan Rosenberg, Alan Eagle

I went into this expecting something closer to a coaching framework and came out with something more like an oral history with good principles buried in it. That's not a...

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Bookworm15 June 2024
New book review: Forget The Funnel Georgiana Laudi, Claire Suellentrop

Forget the Funnel gave me a framework I actually want to put into practice. The premise is straightforward: a company is a value exchange, you create value for a...

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userstory29 May 2024
New on userstory: Data analytics tools Analytics

The broader data stack that sits behind product analytics - warehouses, BI tools, and the infrastructure PMs need to understand

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Bookworm25 May 2024
New book review: Transformed Marty Cagan

This book had a difficult production history: the original co-author departed mid-process and Marty Cagan took over to complete it solo. I went in skeptical, and came...

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Bookworm2 March 2024
New book review: Loved Martina Lauchengco

I didn't enjoy reading this book. It's a slog. It repeats itself, loses steam in the second half, and by the end the energy has clearly gone. And yet the central promise...

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Bookworm17 February 2024
New book review: The Creative Act Rick Rubin

The Creative Act is one of the better books I have read on creativity, and it earns its reach. Rick Rubin's credential is not theory: he spent decades in studios with...

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Bookworm3 February 2024
New book review: Product Operations Melissa Perri, Denise Tilles

There was no definitive account of Product Operations before this book. It existed as a scattering of blog posts and job descriptions, everyone borrowing the term to...

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userstory2 February 2024
New on userstory: Jobs To Be Done Discovery Toolkit

Understanding why customers really buy - and what job they are hiring your product to do

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Bookworm27 January 2024
New book review: Outlive Peter Attia

I already exercise, track my nutrition, and sleep reasonably well. Outlive didn't create those habits. What it did was make me understand why each of them matters at a...

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Bookworm13 January 2024
New book review: Strong Product Communities Petra Wille

Product communities can be genuinely career-defining. The best ones create a place where practitioners get smarter together, build shared professional standards, and...

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Bookworm25 November 2023
New book review: Holistic Product Discovery Martin Christensen, Marcus Castenfors

Holistic Product Discovery works as a reference book more than a manifesto. It pulls product discovery and delivery together into one place and does a genuinely good job...

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userstory17 November 2023
New on userstory: Customer discovery program Discovery Toolkit

Building a structured system for continuous access to the right customers

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userstory22 October 2023
New on userstory: HiFi vs LowFi prototyping Discovery Toolkit

Choosing the right fidelity for what you are trying to learn

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Bookworm7 October 2023
New book review: Everything I Know About Life… Russell Davies

Presenting well looks effortless and isn't. This book is a reminder that the polish comes from preparation, not talent.

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Bookworm30 September 2023
New book review: The Practice Seth Godin

The Practice is Seth Godin's argument against waiting for the right moment to create. Creativity, he says, isn't a mood or a gift you receive; it's a practice you commit...

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Bookworm23 September 2023
New book review: The Comfort Crisis Michael Easter

I run cold. Short sleep, heavy rucksacks on weekend hikes, cold showers that I will never fully enjoy. There's a pattern to it, but I'd never given it a proper...

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userstory26 August 2023
New on userstory: Positioning and value proposition Marketing & Growth

Defining what your product is, who it's for, and why it beats the alternative - in a way your customers actually believe

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userstory23 August 2023
New on userstory: PESTLE Business & Strategy

A framework for scanning the external environment - Political, Economic, Sociological, Technological, Legal, Environmental

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Bookworm12 August 2023
New book review: It's All In Your Head Russ

I read this because 10 albums and 80 singles before breaking into the mainstream isn't a story about talent. Something else is doing the work, and I wanted to know what.

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userstory6 August 2023
New on userstory: Opportunity assessment Discovery Toolkit

A lightweight framework for framing a problem before you start solving it

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userstory6 August 2023
New on userstory: Stakeholder Management Execution

Building the relationships and trust that let you do good product work without constant interference

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Bookworm5 August 2023
New book review: Do Hard Things Steve Magness

I picked this up in the summer of 2023 expecting a motivational framework. Something about grit metrics, cold-exposure protocols, and a chapter on Navy SEALs. Instead...

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Bookworm5 August 2023
New book review: Radical Focus Christina Wodtke

I've read more OKR books than I'd like to admit. Most of them spend the majority of their time selling you on why OKRs are brilliant, which is not the hard part. Radical...

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Bookworm5 August 2023
New book review: The War of Art Steven Pressfield

The first two thirds of this book are worth your time. Pressfield names the force that stops you from doing your work, calls it Resistance, and gives it enough...

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userstory22 July 2023
New on userstory: Psychological Safety People

The belief that you won't be punished for speaking up - and why it's the single strongest predictor of team performance

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userstory19 July 2023
New on userstory: Startup canvas Discovery Toolkit

A one-page framework for capturing your business model before you build anything

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Bookworm17 June 2023
New book review: Working Backwards Colin Bryar, Bill Carr

I went in sceptical, because books written by former executives about how their famous employer does things tend to be a long way from useful. This one is better than...

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userstory17 June 2023
New on userstory: Leadership People

What leadership actually requires - and how it differs from management

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Bookworm10 June 2023
New book review: Endure Cameron Hanes

I picked this up while I was already running every day and curious how far people actually take it. Cameron Hanes takes it further than most: a marathon daily...

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userstory2 June 2023
New on userstory: Usability testing Discovery Toolkit

Testing whether users can actually use what you built - before it is too late to change it

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Bookworm27 May 2023
New book review: Building A Second Brain Tiago Forte

I was skeptical of the title before I opened the book. It sounds like recruitment material for a productivity cult. The book earns it.

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userstory9 May 2023
New on userstory: SWOT Business & Strategy

Strengths, Weaknesses, Opportunities, Threats - a classic framework that's only as useful as the honesty you bring to it

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Bookworm6 May 2023
New book review: You Look Like A Thing And I Love You Janelle Shane

If you work in tech and treat AI as a black box you haven't figured out how to open, this book is a good place to start. Janelle Shane explains how machine learning...

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userstory3 May 2023
New on userstory: Opportunity score Discovery Toolkit

A formula for prioritising which customer needs are most worth solving

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userstory25 April 2023
New on userstory: Trust People

The foundation of every effective team - how it's built, how it's lost, and why it's worth protecting

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userstory21 April 2023
New on userstory: Spikes Experimentation

Time-boxed research tasks that reduce uncertainty before you commit to building

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Bookworm18 April 2023
New book review: The Power Law Sebastian Mallaby

I picked this up wanting to understand how venture capital actually decides things, having spent enough time near funded companies to notice the logic was not the one...

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Bookworm1 April 2023
New book review: Measure What Matters John Doerr

OKRs are the only management framework I've seen adopted widely enough to actually matter at company scale. The methodology isn't hard to explain; getting an entire...

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Bookworm22 March 2023
New book review: Product-Led Onboarding Ramli John

A whole book about onboarding, which sounds excessive until you consider how much product effort goes into acquiring users who then leave in the first session.

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Bookworm11 March 2023
New book review: Build Tony Fadell

I read this expecting a Nest post-mortem and got something more useful: a book about the unglamorous middle of building things. Fadell is strongest on the parts most...

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Bookworm18 February 2023
New book review: Articulating Design Decisions Tom Greever

I've spent enough of my career defending product decisions in front of skeptical stakeholders to know that being right about the design is the easy part. The hard part...

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Bookworm11 February 2023
New book review: Hiring Product Managers Kate Leto

I have hired product managers. The most common failure isn't a skills gap. It's someone technically solid who can write a sharp spec but falls apart when the job...

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Bookworm9 February 2023
New book review: The Innovation Stack Jim McKelvey

McKelvey co-founded Square and wrote this partly to explain why Amazon tried to compete with them, failed, and withdrew, which is a genuinely interesting thing to want...

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Bookworm28 January 2023
New book review: Beyond Measure James Vincent

A decent chunk of my job is deciding what to measure and being able to defend the choice. I went into this book expecting a working playbook for that. What I got instead...

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Bookworm21 January 2023
New book review: The Jobs To Be Done Playbook Jim Kalbach

I came to this after Ulwick, and it answers the complaint I had about him. Ulwick makes the theoretical case for jobs to be done at length; Kalbach assumes you're...

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Bookworm3 December 2022
New book review: Lean UX Jeff Gothelf, Josh Seiden

Product managers tend to skip this one because the cover says "UX." That is a mistake. Lean UX synthesizes Lean Startup, Design Thinking, and Agile into a coherent...

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userstory8 November 2022
New on userstory: Pretotyping Experimentation

How to validate that you are building the right thing before you build it right

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Bookworm5 November 2022
New book review: Principles of Product Management Peter Yang

This is a short, plainly written book about what the job actually involves, and my verdict depends almost entirely on who's asking.

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Bookworm19 October 2022
New book review: Strong Product People Petra Wille

This is a book for people who manage product managers, which is a much narrower audience than most product books aim at and is exactly why it's useful. Almost nothing...

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Bookworm1 October 2022
New book review: How To Lead In Product Management Roman Pitchler

Roman is one of my favorite product management authors. His concise, to-the-point writing style is incredibly respectful of your time, and this book is no exception to...

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Bookworm24 September 2022
New book review: Jobs To Be Done Anthony W. Ulwick

I have run discovery cycles using JTBD framing in real product teams. I came into this book expecting either a validation or a sharper version of what I was already...

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Bookworm31 August 2022
New book review: The Psychology of Money Morgan Housel

A book of short essays about financial behaviour rather than financial technique, and it is the rare popular book that I think is genuinely better than its reputation.

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userstory23 August 2022
New on userstory: Customer engagement Marketing & Growth

Keeping customers actively using and finding value in your product - long after the initial sale

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userstory22 August 2022
New on userstory: Strategy Business & Strategy

What strategy actually is, why most product strategies aren't strategies, and how to tell the difference

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Bookworm14 July 2022
New book review: Product Direction Nacho Bassino

Bassino wrote the book about the gap between a product vision and a sprint backlog, which is exactly where most product organisations quietly fall apart.

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Bookworm8 June 2022
New book review: More Money Than God Sebastian Mallaby

A history of hedge funds, read mostly out of curiosity about how people who are paid entirely on results actually think about risk.

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Bookworm4 June 2022
New book review: The Millionaire Messenger Brendon Burchard

I read this in June 2022, when I was first seriously thinking about whether I could build something worth paying for around what I knew. Burchard's core argument landed...

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userstory2 May 2022
New on userstory: Concierge test Discovery Toolkit

Delivering your product manually before building it - to test whether anyone actually wants it

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Bookworm6 April 2022
New book review: The Product-Led Organisation Todd Olson

Olson founded Pendo, which sells product analytics, and this is a book arguing that companies should organise around the product experience. The commercial interest is...

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Bookworm2 April 2022
New book review: Team Topologies Manuel Pais, Matthew Skelton

I read this in April 2022 when I was thinking hard about why some team structures produce fast, clean software and others produce a tangle no one can unpick. The book...

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userstory20 March 2022
New on userstory: Opportunity-Solution Tree Product Discovery

A visual framework for connecting your desired outcome to the opportunities and solutions worth pursuing

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Bookworm5 March 2022
New book review: Continuous Discovery Habits Teresa Torres

I first read this in March 2022, about six weeks into a new role where discovery had been largely improvised for years. The timing was fortunate.

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Bookworm23 February 2022
New book review: Surrounded by Idiots Thomas Erikson

A book that sorts people into four colour-coded behaviour types and explains how to communicate with each. It was recommended to me repeatedly, and I finished it more...

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Bookworm12 February 2022
New book review: The Cold Start Problem Andrew Chen

Andrew Chen built the clearest framework I have found for reasoning about networked products. He takes one idea, network effects, and constructs a complete architecture...

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userstory23 January 2022
New on userstory: Live data prototyping Discovery Toolkit

Testing with real data to get reactions that static mockups cannot produce

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Bookworm15 December 2021
New book review: A Short History of Nearly Everything Bill Bryson

This has nothing to do with my work and it is one of the more enjoyable books I have read, so it stays on the shelf.

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userstory7 December 2021
New on userstory: Now-Next-Later Execution

A roadmap format that matches your level of confidence to your level of commitment

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userstory3 December 2021
New on userstory: Dual-Track Agile Execution

Running discovery and delivery in parallel so you're always building things worth building

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userstory2 December 2021
New on userstory: Feasibility prototyping Discovery Toolkit

Building just enough to answer whether something can be built at all

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userstory17 November 2021
New on userstory: DevOps Execution

Breaking down the wall between development and operations to ship faster and more reliably

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Bookworm13 November 2021
New book review: The Vision Driven Leader Michael Hyatt

I came to this expecting something approaching a strategy book and left with something much narrower. Hyatt is focused almost entirely on vision: what it is, the...

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userstory11 November 2021
New on userstory: Release Management Execution

Getting changes into production reliably - and making sure the right people know when you do

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Bookworm16 October 2021
New book review: Empowered Marty Cagan, Chris Jones

I was three years into managing product managers when I picked this up. Inspired had shaped the way I thought about the PM craft; Empowered addressed something harder to...

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userstory10 October 2021
New on userstory: Turning data into insights Analytics

Data tells you what happened. Insight tells you what to do about it. The gap between them is where most teams get stuck

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userstory6 October 2021
New on userstory: Coaching People

Helping people find their own answers - and why that's more effective than telling them what to do

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userstory3 October 2021
New on userstory: Digital Twins Experimentation

Virtual replicas of real-world systems that let you simulate, test, and predict without touching the real thing

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Bookworm2 October 2021
New book review: Turning The Flywheel Jim Collins

The Amazon flywheel diagram stopped me the first time I encountered it. Something about reducing a complex business to a closed loop, where each step is the cause of the...

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Bookworm7 August 2021
New book review: Customer Data Platforms Martin Kihn, Christopher B. O'Hara

I read this while my team was evaluating martech infrastructure. CDPs kept coming up in vendor conversations and internal debates, and I did not have a clean mental...

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Bookworm7 August 2021
New book review: The Making Of A Manager Julie Zhuo

Zhuo writes the way the best managers operate: concise, purposeful, and clear about what actually matters. She covers the full arc from first-time manager anxiety to...

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userstory4 August 2021
New on userstory: Agile Execution

The principles behind iterative software development - and why most teams are doing it wrong

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Bookworm3 July 2021
New book review: Where Good Ideas Come From Steven Johnson

This isn't a product book and I'd stop reading it as one. It's a history of where innovation actually comes from, and its main service is demolishing the story we tell...

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userstory19 June 2021
New on userstory: Product Requirements Document (PRD) Product Discovery

What is PRD and how to write one

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Bookworm19 May 2021
New book review: Start at the End Matt Wallaert

Wallaert's premise is that everything we build exists to change behaviour, and that if you can't state which behaviour, in whom, under what circumstances, you don't yet...

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Bookworm15 May 2021
New book review: Shape Up Ryan Singer

Shape Up arrives with opinions, which is rarer than it sounds in a product book. Ryan Singer doesn't describe a neutral framework you can adapt however you like; he...

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Bookworm17 March 2021
New book review: Product-Led Growth Wes Bush

A book about letting the product do the selling, which is either a strategy or a way of avoiding building a sales team, and the book is more honest about that...

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userstory16 March 2021
New on userstory: Pirate (AARRR) metrics Analytics

Dave McClure's five-stage framework for measuring how your product acquires, activates, and retains customers

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Bookworm27 January 2021
New book review: Growth Units Paul Orlando

Growth Units does one thing and does it well: it teaches you to actually calculate Customer Acquisition Cost and Lifetime Value, not just recognize the acronyms. It...

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Bookworm26 January 2021
New book review: Thinking in Systems Donella Meadows

This is the most useful book on this shelf that has nothing to do with product management, and I keep returning to it precisely because it isn't about my job.

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Bookworm19 December 2020
New book review: Design Systems Alla Kholmatova

When I started working through what a proper design system actually requires, this was the book every practitioner pointed me toward. It was published in 2017, and that...

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userstory7 December 2020
New on userstory: Marketing vs Growth Marketing & Growth

Two disciplines that often get conflated - and why the distinction matters for how you structure your team

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userstory19 November 2020
New on userstory: Continuous discovery Product Discovery

Why discovery is not a phase - and how to make it a habit your team actually keeps

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Bookworm11 November 2020
New book review: Obviously Awesome April Dunford

Positioning is one of those words that everyone uses and almost nobody can define operationally. Dunford's book is the first thing I read that treated it as a solvable...

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userstory31 October 2020
New on userstory: The Mom Test Discovery Toolkit

How to ask questions that give you real signal - not polite encouragement

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userstory25 September 2020
New on userstory: Customer segmentation Analytics

Using data to group your users by behaviour, so you can understand and serve them differently

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Bookworm12 September 2020
New book review: Talking to Humans Giff Constable

This is a very short book about customer interviews, and the brevity is the point. You can read it in an afternoon and use it the same week.

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userstory11 August 2020
New on userstory: Design thinking Discovery Toolkit

A human-centered approach to solving problems that puts empathy before solutions

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Bookworm8 August 2020
New book review: Project To Product Mik Kersten

The Flow Framework is a compelling frame for a problem that most technology organizations genuinely have. I came to this expecting a practical guide I could run inside a...

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Bookworm6 June 2020
New book review: The Mom Test Rob Fitzpatrick

I keep coming back to The Mom Test whenever I'm about to run a round of discovery interviews. I first read it in June 2020, just before a discovery project, and the...

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userstory3 June 2020
New on userstory: Launch plan Marketing & Growth

How to coordinate a product launch so the right people know, the right message lands, and nothing falls through the cracks

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Bookworm20 May 2020
New book review: Thinking in Bets Annie Duke

Duke was a professional poker player before she wrote about decision-making, and the book is built on one idea from that world that I think most organisations need badly.

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Bookworm16 May 2020
New book review: The Messy Middle Scott Belsky

I read this in 2020, partway through a difficult product cycle, and parts of it landed harder than I expected. Belsky writes for people in the thick of it: the stretch...

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Bookworm2 May 2020
New book review: Outcomes Over Output Josh Seiden

The phrase "outcomes over output" gets said in product rooms constantly, and most people saying it cannot give you a clean definition of either word. Seiden can. The...

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Bookworm25 April 2020
New book review: The Right It Alberto Savoia

The best book I've read on validating a product idea before you build it. Cagan admits in Inspired that most features miss the mark, and the ones that land only get...

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userstory4 April 2020
New on userstory: Roadmaps Execution

A communication tool for where the product is going - not a delivery commitment

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userstory2 April 2020
New on userstory: Heatmaps Analytics

Visualising where users click, move, and scroll - a fast way to see what's working and what's being ignored

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Bookworm19 February 2020
New book review: Product Management in Practice Matt LeMay

LeMay's book is the one I'd hand to someone who has just become a product manager and is quietly panicking, because it's honest about how much of the job is unglamorous...

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userstory13 February 2020
New on userstory: Scrum Execution

The most widely used agile framework - what it is, how it works, and where it breaks down

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userstory11 January 2020
New on userstory: Customer misbehavior Discovery Toolkit

What customers do with your product when you are not looking - and why it is your best source of ideas

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Bookworm30 November 2019
New book review: The Laws of Simplicity John Maeda

Simplicity is something I come back to constantly, in product design, in writing, in how I structure my own work. I came to this book with real appetite for it.

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Bookworm6 November 2019
New book review: Switch Chip Heath, Dan Heath

A book about why change is hard and what to do about it, built on one metaphor that carries the whole thing and mostly deserves to.

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userstory3 November 2019
New on userstory: Mentoring People

Sharing experience to help someone else navigate their path faster than you navigated yours

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userstory31 October 2019
New on userstory: VC Business & Strategy

How venture capital works - and what it means for the product decisions at companies that take it

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Bookworm19 October 2019
New book review: Think Like an Architect Hal Box

There's a moment in this book where Hal Box describes how to actually observe a building, not just walk past it. I happened to be in Seville when I reached that section...

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Bookworm12 October 2019
New book review: Escaping The Build Trap Melissa Perri

Few product books earn a permanent spot on my recommend list. This one does. Perri names something I had felt for years but never had language for: the moment a team...

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userstory8 October 2019
New on userstory: Management People

The craft of helping people do their best work - and what it actually takes to do it well

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Bookworm17 September 2019
New book review: Influence Without Authority Allan Cohen, David Bradford

Product management is a job defined by responsibility without command, so a book with this title is either going to be extremely useful or a pile of platitudes about...

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userstory23 August 2019
New on userstory: Pricing strategy Marketing & Growth

The strategic decisions behind how you price - not just what model to use, but what pricing is supposed to achieve

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userstory19 August 2019
New on userstory: Feasibility testing Discovery Toolkit

Testing whether your solution can actually be built before you commit to building it

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userstory6 August 2019
New on userstory: A/B Testing Experimentation

Running controlled experiments to make product decisions with evidence, not opinion

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userstory9 July 2019
New on userstory: Goals People

Setting goals that actually change behaviour - for yourself and the people you work with

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Bookworm5 June 2019
New book review: Product Leadership Richard Banfield, Martin Eriksson, Nate Walkingshaw

This is a book assembled largely from interviews with product leaders, and that shape determines both what it's good at and where it falls down.

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userstory5 June 2019
New on userstory: Double Diamond Discovery Toolkit

A framework for making sure you solve the right problem before you solve it right

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Bookworm1 June 2019
New book review: Don't Make Me Think Steve Krug

I read Don't Make Me Think for the first time shortly after I started working in product, and it is one of the few books I would recommend to someone on their first day...

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userstory27 May 2019
New on userstory: Startups Business & Strategy

What makes startups different from established companies - and what that means for how product work gets done

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Bookworm18 May 2019
New book review: Hacking Growth Sean Ellis, Morgan Brown

Growth was suddenly half my job and I wanted to know whether there was a method under the folklore. This is the closest thing to one, and its real contribution is...

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Bookworm11 May 2019
New book review: Good To Great Jim Collins

Good to Great earns its reputation as one of the great business strategy books, and it still holds up decades later. What sets it apart from most books making similar...

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Bookworm24 April 2019
New book review: The Art of Pricing Rafi Mohammed

Pricing is the lever most product teams touch least and the one with the most direct effect on the business, which is a strange combination and roughly why I read this.

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userstory19 April 2019
New on userstory: Vision Business & Strategy

The future you're trying to create - and why a good product vision is worth more than a detailed roadmap

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Bookworm23 March 2019
New book review: The Design of Everyday Things Donald A. Norman

This book earns its reputation. Before I read it, bad design was something I noticed and forgot. After, it is something I see and name: the door with a pull handle that...

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Bookworm16 February 2019
New book review: Inspired Marty Cagan

Inspired is the Product Management bible for a reason. Cagan lays out the role, the common techniques, and just as importantly, what a strong product culture actually...

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Bookworm12 February 2019
New book review: Playing to Win A.G. Lafley, Roger L. Martin

Strategy books usually fail in one of two ways. Either they're so abstract you can't act on them, or they're a case study dressed up as a method. This one avoids both by...

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userstory10 February 2019
New on userstory: Leading With Context People

Giving your team the why behind decisions so they can make better ones themselves

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userstory27 January 2019
New on userstory: Lean Execution

Eliminating waste and maximising flow - the manufacturing philosophy that reshaped how software teams work

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userstory14 January 2019
New on userstory: Kanban Execution

A flow-based way of working that limits work in progress and makes bottlenecks visible

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Bookworm5 December 2018
New book review: The Product Book Carlos Gonzalez de Villaumbrosia, Josh Anon

Product School's introduction to product management, and it is exactly that: a survey aimed at someone who does not yet have the job.

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userstory1 December 2018
New on userstory: Delegation People

Giving work to others effectively - and why doing it well is harder than it looks

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userstory5 November 2018
New on userstory: OKRs Execution

Objectives and Key Results - a goal-setting framework that works when used as a thinking tool, not a reporting ritual

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userstory25 October 2018
New on userstory: What is Product Discovery? Product Discovery

Introduction to Product Discovery

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userstory9 October 2018
New on userstory: Product Trio Product Discovery

Why the best product decisions happen when product, design, and engineering discover together

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Bookworm3 October 2018
New book review: Strategize Roman Pichler

Pichler writes the way I wish more product authors did: short chapters, no anecdote padding, and a working artefact at the end of most of them. This is his book on...

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Bookworm15 September 2018
New book review: The Startup Of You Reid Hoffman, Ben Casnocha

Hoffman built LinkedIn, then wrote a book arguing your career should operate like a startup. It could easily be self-serving. It isn't. The central frame, that your...

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userstory15 August 2018
New on userstory: Marketing channels Marketing & Growth

The main ways to reach your audience - and how to choose the ones worth investing in

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Bookworm11 July 2018
New book review: Build Better Products Laura Klein

Klein writes for people who have already been told to do user research and are stuck on the practical question of how, with a real team and a real deadline.

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userstory11 July 2018
New on userstory: Hack days Discovery Toolkit

Structured time for teams to explore ideas outside the roadmap - and why the best ones do not end in a demo

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userstory30 May 2018
New on userstory: Team Topologies People

A framework for organising engineering and product teams to optimise for flow and reduce cognitive load

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Bookworm16 May 2018
New book review: The Power of Habit Charles Duhigg

Duhigg's book explains habits as a loop of cue, routine and reward, and then applies the same structure to individuals, organisations and societies, with diminishing...

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Bookworm28 April 2018
New book review: The Checklist Manifesto Atul Gawande

Checklists occupy a strange position in product and operations work. Teams either dismiss them as too rudimentary or inflate them into compliance rituals that no one...

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Bookworm14 April 2018
New book review: The Lean Product Playbook Dan Olsen

Most lean books tell you to talk to customers and iterate, which is true and completely unactionable. Olsen is the one who bothered to write down the steps.

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userstory8 April 2018
New on userstory: Kano model Discovery Toolkit

A framework for understanding which features delight customers and which ones just need to work

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Bookworm7 April 2018
New book review: SuperForecasting Philip Tetlock, Dan Gardner

This book surprised me. I expected a probability primer and got something more useful: a structured argument that forecasting skill is trainable, and that the gap...

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Bookworm17 March 2018
New book review: How To Measure Anything Douglas W. Hubbard

How to Measure Anything isn't a product book, and I'd still put it on the required list for product managers. Discovery is fundamentally about reducing uncertainty...

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Bookworm14 March 2018
New book review: Never Split the Difference Chris Voss, Tahl Raz

A former hostage negotiator writes a negotiation book, which is either going to be brilliant or an extended flex, and it's mostly the first with occasional flashes of...

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Bookworm24 January 2018
New book review: Hello My Name Is Awesome Alexandra Watkins

Naming is a task that arrives without warning, gets decided in a meeting by whoever is loudest, and then sticks for a decade. This is a short, funny book about doing it...

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Bookworm13 January 2018
New book review: Nudge Richard H. Thaler, Cass R. Sunstein

Nudge landed on me in 2018 and the central idea has stuck: the design of choice is never neutral. Once you have that framing, you cannot look at a sign-up form or a...

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userstory5 December 2017
New on userstory: TAM, SAM, SOM Business & Strategy

A framework for sizing your market - and why the numbers matter less than the thinking behind them

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Bookworm25 November 2017
New book review: Lean Analytics Benjamin Yoskovitz, Alistair Croll

Lean Analytics is dense, but it's dense with the right things: a genuinely practical approach to using data to build a startup, not just admire dashboards. Yoskovitz and...

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userstory25 November 2017
New on userstory: Customer interviews Discovery Toolkit

How to run customer interviews the Teresa Torres way - and why most teams are doing them wrong

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Bookworm22 November 2017
New book review: User Story Mapping Jeff Patton

I came to this expecting a book about a specific technique and got a broader argument about why written requirements fail, with the technique as the remedy.

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Bookworm4 November 2017
New book review: Microinteractions Dan Saffer

One reason I love product management is the contrast it demands: strategic expansiveness alongside sweating tiny details. Saffer's book operates entirely in the detail...

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Bookworm28 October 2017
New book review: The Lean Startup Eric Ries

I read The Lean Startup in 2017, a few years after it had already become foundational reading in product circles. It still held up. Ries identified something that should...

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userstory15 October 2017
New on userstory: Project Management Execution

Delivering defined scope on time and budget - and knowing when that's the right tool for the job

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userstory19 September 2017
New on userstory: B2B Product Discovery Product Discovery

Why discovery in B2B is harder - and how to do it anyway

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userstory21 August 2017
New on userstory: Product Operations Execution

The discipline that keeps product teams running well - and why it matters more as you scale

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Bookworm9 August 2017
New book review: The Personal MBA Josh Kaufman

A deliberately broad survey of business concepts, written on the premise that you can get most of the value of a business education by reading widely and skipping the...

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Bookworm8 July 2017
New book review: Building Successful Communities of Practice Emily Webber

Communities of practice are one of those ideas that makes sense on a whiteboard and falls apart in execution. This book is the closest thing I have found to a practical...

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Bookworm31 May 2017
New book review: Growth Hacker Marketing Ryan Holiday

This is barely a book. It's an extended essay, readable in about ninety minutes, and I think that's the right length for what it has to say.

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userstory1 April 2017
New on userstory: Outcome vs Output Execution

The most important distinction in modern product thinking - and why most teams still get it wrong

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userstory30 March 2017
New on userstory: Value testing Discovery Toolkit

Testing whether your solution actually solves the problem before you build the whole thing

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userstory20 March 2017
New on userstory: Product analytics tools Analytics

The main tools for understanding how users behave in your product - and how to choose between them

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userstory9 March 2017
New on userstory: User persona Discovery Toolkit

A research-based profile of your target user - useful when grounded in data, dangerous when made up

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Bookworm8 March 2017
New book review: Zero to One Peter Thiel, Blake Masters

I read this because it kept being cited, and it's a stronger book than its reputation as a founder-culture artefact suggests, provided you separate the argument from the...

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userstory18 February 2017
New on userstory: User simulation Discovery Toolkit

Stepping into your customer's shoes to find what research alone cannot

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userstory11 February 2017
New on userstory: Product-led Growth (PLG) Marketing & Growth

Using the product itself as the primary driver of acquisition, conversion, and expansion

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Bookworm21 January 2017
New book review: Sprint Jake Knapp, John Zeratsky, Braden Kowitz

I have a real soft spot for this book. I read it shortly after publication, just in time to apply it to some discovery work I was running. It is one of the few...

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Bookworm18 January 2017
New book review: Drive Daniel H. Pink

Pink's argument is that the reward-and-punishment model of motivation is a poor fit for work that requires judgement, and that for anything beyond mechanical tasks it...

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userstory16 January 2017
New on userstory: Storytelling People

Why the best product communicators think in narratives - and how to build that skill

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userstory30 December 2016
New on userstory: Segmentation Marketing & Growth

Dividing your market into meaningful groups so you can focus on the customers most likely to succeed with your product

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userstory25 December 2016
New on userstory: Customer letter Discovery Toolkit

Writing a letter from your future customer to align your team before you build anything

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Bookworm3 December 2016
New book review: Value Stream Mapping Karen Marting, Mike Osterling

Value stream mapping does one thing and does it well: it gives you a repeatable way to see where work actually gets stuck. I picked this up wanting a lean-adjacent tool...

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Bookworm30 November 2016
New book review: The 80/20 Principle Richard Koch

An entire book about the observation that inputs and outputs are unevenly distributed, which is either one idea stretched to book length or a genuinely underused lens...

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userstory27 November 2016
New on userstory: Story map Discovery Toolkit

A visual planning technique that keeps the user journey at the centre of your product decisions

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userstory16 November 2016
New on userstory: One Metric That Matters Analytics

Why focusing on a single metric at a time produces better results than tracking everything at once

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userstory3 November 2016
New on userstory: Hybrid prototyping Discovery Toolkit

Combining real product components with mocked elements to test ideas faster

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userstory26 October 2016
New on userstory: Internal Communication People

How information flows inside a team and organisation - and why getting it right is underrated as a product skill

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userstory20 October 2016
New on userstory: Low-Fidelity Prototypes Experimentation

Rough, fast, and intentionally unfinished - the fastest way to test an idea before you fall in love with it

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Bookworm5 October 2016
New book review: Crossing the Chasm Geoffrey A. Moore

This is one of those books whose central idea has been repeated so often that reading the original feels almost unnecessary, and then you read it and find the original...

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userstory15 September 2016
New on userstory: Market Research Business & Strategy

Understanding the market you're operating in - who's in it, what they need, and how the competitive landscape is shaped

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Bookworm14 September 2016
New book review: Who Moved My Cheese Spencer Johnson

A parable about mice and small people in a maze, dealing with the fact that their cheese has moved. It takes under an hour to read and I have complicated feelings about...

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Bookworm20 August 2016
New book review: Hooked Nir Eyal

I read Hooked in August 2016, just as I was starting to think seriously about what makes a mobile product worth returning to. The notes have held up better than I...

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userstory20 August 2016
New on userstory: HEART framework Analytics

Google's framework for measuring user experience at scale - happiness, engagement, adoption, retention, and task success

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userstory10 August 2016
New on userstory: Multivariate Testing Experimentation

Testing multiple variables at once to find the best combination - and when it's worth the extra complexity

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userstory7 August 2016
New on userstory: High-Fidelity Prototypes Experimentation

When to invest in a polished, interactive prototype - and how to get the most out of one

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userstory6 August 2016
New on userstory: Surveys Discovery Toolkit

When to use surveys in discovery - and how to avoid the traps that make them useless

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userstory3 August 2016
New on userstory: MVP Prototypes Experimentation

The minimum you need to build to find out if you're building the right thing

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userstory14 July 2016
New on userstory: Culture People

What culture actually is, how it forms, and why you can't fix it with a values poster

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userstory30 June 2016
New on userstory: Pricing Models Marketing & Growth

The main ways to charge for software products - and the trade-offs each one makes

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Bookworm22 June 2016
New book review: Start with Why Simon Sinek

One idea, extended to book length, and the idea is good enough that the extension is the problem rather than the premise.

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userstory28 April 2016
New on userstory: Pricing Research Marketing & Growth

How to find out what customers will actually pay - before you set a price you'll regret

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userstory15 April 2016
New on userstory: Funnel analysis Analytics

Tracking how users move through a sequence of steps - and finding where they drop off

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userstory17 February 2016
New on userstory: North Star framework Analytics

One metric that captures the value your product delivers - and a set of inputs that explain how to move it

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